Shannon Dougherty

Product Support Manager


Role with Startup Week:
Speaker Co-Chair

Shannon Dougherty brings over 20 years of operational leadership to the table. Her passion lies at the intersection of technology, customer success and operational excellence. As a seasoned professional, Shannon has made significant contributions in her various roles. Shannon leads teams of payroll technicians, ensuring seamless operation and resolving technical challenges for UKG (Ultimate Kronos Group). Shannon's strength lies in understanding client needs. Shannon's customer centric approach allows her to build lasting connections by delivering exceptional services, fostering trust and loyalty. Beyond her work, Shannon is a driving force within the Belonging, Equity, and Inclusion space at UKG. As a global ambassador and Co-Chair of the FIRE Up Employee Resource Group, she actively promotes diversity and equality. Shannon's commitment extends beyond the office. She actively participates in local community advisory boards and volunteer committees, supporting initiatives related to youth, women, veterans, and health.

Sessions with

Shannon Dougherty

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